If you already purchased tickets for a postponed concert date:

Online Purchases (Ticketmaster)

If you purchased your tickets through Ticketmaster, the official ticketing agent for French Lick Resort, all original tickets will be honored at the rescheduled performance and no further action is required. If you cannot make the new date, a refund may be requested through the Ticketmaster website or by calling (800) 745-3000.

 

Online Purchases (Non-Ticketmaster)

All other ticket sellers are considered third-party agencies. You will need to reach out to that company directly for more information regarding their policies.

 

In-Person Purchases at French Lick Resort

Tickets purchased at the resort are also eligible for refunds. Please contact our designated Call Center line at (888) 936-9360, ext. 7834. Please provide the name of ticketholder, contact information, number of tickets purchased, and form of payment details. Refunds may take up to two weeks. 

 

TicketMaster Frequently Asked Questions

COVID-19 has impacted live events across the nation. TicketMaster has provided a list of questions guests commonly pose. Please click here to learn more about how to proceed when your event has been impacted.

 

If you reserved a room for a previously postponed concert:

You will need to contact our Call Center at (888) 936-9360 to have that reservation transferred to the night of the new concert.